Comcast insects BYO modem user with web browser pop-ups suggesting an update

Comcast’s heart is apparently when you look at the right destination, however the execution is irksome.

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Comcast’s online sites has a negative practice of interrupting your online browsing with invasive pop-up windows. We’ve already seen the company inserting advertisements on general public Wi-Fi hotspots, in addition to notices about prospective copyright violations. Now it seems some Comcast readers whom purchase their networking that is own equipment seeing pop-ups asking them to update their cable modems.

One Comcast client, whom went because of the pseudonym BB, delivered the offending pop-up to Consumerist. “Our documents suggest that the cable modem, that you presently utilize. is almost certainly not in a position to have the complete advantages of your Xfinity Web solution,” the reads that are pop-up.

BB told the customer advocacy web site that the pop-ups started after many letters and telephone calls additionally motivating BB to update his modem. The issue from BB’s perspective is the fact that their modem works fine in which he hasn’t noticed any downgrading in their rate due to the older gear. […]